Contact Us

Click here to access our Self-Service Portal to contact us.

In our Self-Service portal you can get help with the following:

• Pre-Delivery Order Questions: Quickly find tracking information, request order changes like address changes or product changes. Kindly note, all order changes are only available within one hour after an order has been placed.
• Post-Delivery Order Questions: Access to submit a return or exchange, or file a claim if your orders had an issue.
• File Product Claims: Seamlessly file a Warranty Claim for your Ridge gear or a Never Lost Forever Fit Claim for Rings.
• Product Information: Whether you’re looking for answers to questions about a product you’re interested in, or you’ve already purchased, we’ve got answers for you! 
• Make a Suggestion: We want to hear from you about what you’d like to see from us, and how we can make Ridge better! We’re listening!
• Wholesale and Bulk Order Requests: We are accepting applications for Brick and Mortar Stores and accept requests for Bulk Orders and Bulk Customized Orders.
• And more!

This portal helps you get answers faster and helps us tackle your concerns quickly!