Our Rings are designed for long-term reliability and prepared for change. We know accidents and size changes happen. That’s why we’ve got you covered for up to two ring replacements.
Each Ring purchase with Ridge is just the beginning of many years of a better everyday carry experience. Glad to have you aboard!
Trouble with your Ring?
Use the Never Lost Forever Fit Claim Form below, and we’ll help you out.
Never Lost Forever Fit Terms:
Each purchase of a Ridge Ring Set comes with Never Lost Forever Fit Protection. This allows up to 2 future exchanges or replacements for the same color and material ring in a different or same ring size. If the same ring is no longer available or in stock at the time of the claim, an alternative style may be selected.
Never Lost Forever Fit Protection covers up to 2 replacement rings for the following reasons:
- If the Ring gets lost or stolen - If the wearer experiences a size change - If the Ring(s) are damaged or scratched from wear and tear - If the Ring is broken or torn by accident - If a Ring is purchased outside of RidgeWallet.co.UK and is past the return or exchange policy date
The Never Lost Forever Fit Protection Program does not cover damage caused by abuse, neglect, shock, improper use or storage of the product, unauthorized modifications, or repairs.
A new purchase will be required after a second replacement is received to re-enter the Never Lost Forever Fit Protection program.
Returns and Exchanges
Ring size changes during the 99-day risk-free trial may be exchanged through the returns portal. Rings purchased outside of RidgeWallet.co.UK and through authorized retailers (Amazon and SCHEELS) will be subject to return policies from the retailer they purchased. If your ring no longer qualifies for the return period with the retailer, you may use one of our Never Lost Forever Fit replacement rings.
Proof of Purchase
Proof of purchase may be required for a lost or stolen replacement to be initiated. The Forever Fit Never Lost Protection program does not cover abuse, improper use or storage of the product, unauthorized modifications, or repairs.
*If you have any further questions regarding the warranty on our products, please feel free to contact our Customer Success Team at firstname.lastname@example.org
Thanks for choosing Ridge - where we offer everyday carry products for men and women!
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