Love Ridge
I purchased a custom carbon fiber ring over a year ago. At the time, they were offering a forever ring deal, where a lost ring would be replaced, free of charge.
I lost my ring after about 7 or 8 months and immediately sent customer service an email. I believed I never received a response, and was initially upset, thinking the forever ring was a scam I fell for. A couple months later I followed up the original request, and I received a response saying they had responded, and it must have been forwarded to spam. Within a few weeks I got a replacement ring.
I was always happy with the quality of the ring, and now I can say the customer service is also excellent.
I also own a Ridge wallet and love it. Great company, great products.
Thank you Ridge!